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Energy-saving tips that
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My Usage
MyPowerPay
"Pay-as-you-go" Electricity
Payment Options
Several channels to
pay your PUD bill
Account Management / Pay Online
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PUD News
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Join us tomorrow for our Senior & Health Fair! Check out the details at http://www.cowlitzpud.org/healthsafety.php
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eBill Promotion Sign up for electronic billing and get an opportunity to win an iPad mini. All customers who have signed up for eBill will be entered into a drawing for one of ten $10 gift certificates, to be awarded throughout the promotion and a grand prize of an iPad mini. eBill is convenient, time-saving and environmentally friendly. You’ll get quicker access to your bill, the ability to review your billing history and the convenience of making payments online. Learn more: http://www.cowlitzpud.org/ebill.php
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SCAM Alert! Beware of callers asking to collect on your bill We want to alert you about a scam targeting customers of Cowlitz PUD and utilities nationwide, that we’re working with local authorities to investigate. It is a telephone scam in which thieves posing as PUD employees ask for a pre-paid credit card to collect a payment on your account. Currently, most of the targets are Cowlitz County businesses. How the telephone scam works The caller states the customer owes the PUD money and must pay immediately or power will be disconnected. The scammer then directs customers to purchase a Green Dot pre-paid credit card and to phone back with the credit card number. In some cases, the fraudulent caller arranges to call back to get the credit card number. In either case, this is not the PUD’s practice for collecting on accounts. It is important to know that PUD employees will never ask you to buy a pre-paid credit card to pay your bill. What to do if you are targeted If you are targeted by this scam, please hang up. Immediately report it to the PUD Customer Service Department at 360-423-2210 and contact your local police department. www.cowlitzpud.org
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Please Join us Next Wednesday! Cowlitz PUD's Senior Fair event is a great place to learn about products and services offered by local agencies. The event is free to the public and refreshments will be served.Stop by and visit with any of the over twenty knowledgeable vendors who want to help you find services that meet your needs. You never know...you may even win a door prize! Find out more information at http://www.cowlitzpud.org/healthsafety.php We hope to see you there.
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Board of Commissioners Meeting Today at 2:00pm For more information about Cowlitz PUD Board of Commissioners meetings, including agendas and minutes, please visit our website at: http://www.cowlitzpud.org/minutes.php
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Cowlitz PUD’s newest product offers you total control over your electric bill, by pre-paying it. Just pay as you go. Avoid late fees, deposits and collection charges. Track your electric account. • Pay what you can, when you can. • Track your daily usage. • Use your current deposit to purchase electricity. • Avoid late fees and collection fees. • Service continues as long as you have money in your account MyPowerPay is as EASY as 1, 2, 3 Step1 Sign up for MyPowerPay Step 2 Make a prepaid payment Step 3 Track your usage What is MyPowerPay? MyPowerPay is the pay-as-you-go alternative to buying electricity. It’s often called “Pre-Pay.” Essentially you can buy electricity the same way you buy gasoline. It offers you the flexibility to pay when you want, how you want, and in the amount you want – before you use it. Instead of receiving your traditional bill each month, you have an opportunity to look at your electric usage every day. MyPowerPay customers who keep their plan paid never have to pay a deposit or incur late fees or collection fees. How much money should I keep in my MyPowerPay account? That is the great thing about MyPowerPay. It’s entirely up to you! MyPowerPay is a program designed to fit your individualized budget. You can buy enough electricity to last until payday, or you can buy enough to last a year. The choice is yours! Will I still be required to pay a deposit? No! MyPowerPay members do not pay deposits. The money you pay into your MyPowerPay account goes strictly towards buying electricity. No more large deposits based on credit score. MyPowerPay doesn’t care what your credit score is. Will I still receive a monthly statement? No. Because you get daily notifications about your usage, you no longer have the need for monthly statements. Everything is managed by you at the touch of your fingertips. Manage your account online at MyUsage.com or by utilizing the MyUsage app from the App Store. What do I do if my electricity is disconnected? If your balance falls below zero, you will be subject to immediate disconnection. Simply recharge your account by making a payment to the PUD. Once you meet the minimum reconnection balance, your electric meter will be reconnected.
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eBill is here! Sign up for electronic billing and get an opportunity to win an iPad mini. All customers who have signed up for eBill will be entered into a drawing for one of ten $10 gift certificates, to be awarded throughout the promotion and a grand prize of an iPad mini. eBill is convenient, time-saving and environmentally friendly. You’ll get quicker access to your bill, the ability to review your billing history and the convenience of making payments online. Learn more: http://www.cowlitzpud.org/ebill.php
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Scam Alert!
Scam Alert!
A phone scan, targeting utility customers, is happening in Cowlitz County.

Click here for more information.

Records Update - Current Phone Number
Records Update - Current Phone Number
To make our Outage Alert Hotline most effective, we need your current phone number on file. This will help us react more quickly in the event of a power outage.
Call (360) 423-2210 to update your account.

Paperless Billing
Paperless Billing
Go paperless with e-Bill (electronic billing). E-bill is convenient, time-saving and environmentally friendly. Click here for details.

Warm Neighbor
Warm Neighbor
Cowlitz PUD is proud to offer a new Warm Neighbor fund opportunity!
Customers now have the voluntary option to be billed for a monthly donation to the Warm Neighbor program on their PUD bill.
Click here for more.

MyAccount
MyAccount
Get information that can help you!
Register for MyAccount and track your usage habits while learning how to control your electric bill.
Click here for more.

Connected
Connected
Learn about what's happening at Cowlitz PUD
This monthly newsletter keeps you connected to the important issues that face our customers.
Click here for more.

Kidzone
Kidzone
Where kids go to have fun while learning about electricity, energy efficiency and much more. Become an Energy Star, play games, complete activities and watch fun videos.
Click here to go to our page.

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