Have a question or comment for the PUD? Below you will find the information needed to contact various departments at the PUD - by phone or email.
If you have a specific request for service we recommend using our My Accounts page. Once you register with an
email address and password, you can click on SERVICE REQUEST and let us know how we can help you. It's the best way to ask a question or report a problem
with your service.
Outages or Emergencies
To report an electrical outage or an emergency involving power, please call the Outage Alert Hotline at (360) 423-1200. Cowlitz PUD
customers calling from outside the area may do so toll-free at 1-855-49POWER.
Customers will get a quick response and receive pertinent outage information. The PUD will be able to concentrate on restoring power.
The new automated system is based on primary phone numbers and will not work properly without an accurate primary phone number.
If you have outdated contact information with the PUD please call us at (360) 423-2210.