You can pre-pay a cell phone. Why not buy electricity the same way?
Cowlitz PUD's newest product offers you total control over your electric bill, by pre-paying it. Just pay as you go. Avoid late fees, deposits and collection charges. Track your electric account.
- Pay what you can, when you can.
- Track your daily usage.
- Use your current deposit to purchase electricity.
- Avoid late fees and collection fees.
- Service continues as long as you have money in your account.
What is MyPowerPay?
MyPowerPay is the pay-as-you-go alternative to buying electricity. It's often called "Pre-Pay." Essentially you can buy electricity the same way you buy gasoline. It offers you the flexibility to pay when you want, how you want, and in the amount you want - before you use it. Instead of receiving your traditional bill each month, you have an opportunity to look at your electric usage every day. MyPowerPay customers who keep their plan paid never have to pay a deposit or incur late fees or collection fees.
Is MyPowerPay the Right Choice for Me?
Some customers would prefer not to make one large payment each month. If you’re one of these customers, MyPowerPay might be just the option you have been looking for. Statistics indicate those who use prepaid electric programs tend to reduce their electric consumption because they are more aware of how they are using their electricity. In fact, MyPowerPay would be a great option for anyone wanting to monitor his or her electric consumption.
How does MyPowerPay work?
Cowlitz PUD gets daily readings from your electric meter. With those readings, we can calculate a daily bill. You pay ahead in the amount you want and as you use electricity, the usage nibbles away at the credit balance on your account. When that credit reaches a level set by you, you are notified of your low balance via your choice of phone, text or email. You can also access your account online or on your Smartphone. When your balance is low, just make a payment using any of the convenient payment options available.
How do I make Payments?
Bank card payments can be made 24 hours a day by visiting www.cowlitzpud.org or calling toll free 1-855-288-1570. Payments can be made in person at our office at 961 12th in Longview from 8:00am to 5:00pm Monday-Friday. An automated pay kiosk is available in our foyer from 6:00am to 12:00 midnight. For your convenience, you may also prepay at WalMart, Winco and other MoneyGram locations. A processing fee will be applied to MoneyGram transactions.
Is MyPowerPay only available to new customers, or can I switch over?
Customers are always welcome to convert their accounts to a prepaid account. In fact, many customers will want to make their existing deposits work for them. The PUD can convert your existing deposit into a prepaid electricity purchase.
How much will it cost to use the MyPowerPay program?
In most cases, a minimum $25 prepayment will activate your account. The MyPowerPay program will not charge any monthly fees. Just think of the money you could potentially save!
What if my MyPowerPay account runs low?
Customers receive alerts via text, phone or email when their account balance reaches a certain level. The alert levels may vary as customers set their own custom alerts. When notified of a low balance, simply recharge the account by utilizing one of our convenient payment methods.
How much money should I keep in my MyPowerPay account?
That is the great thing about MyPowerPay. It’s entirely up to you! MyPowerPay is a program designed to fit your individualized budget. You can buy enough electricity to last until payday, or you can buy enough to last a year. The choice is yours!
Will I still be required to pay a deposit?
No! MyPowerPay members do not pay deposits. The money you pay into your MyPowerPay account goes strictly towards buying electricity. No more large deposits based on credit history. MyPowerPay doesn’t care what your credit history is.
Will I still receive a monthly statement?
No. Because you get daily notifications about your usage, you no longer have the need for monthly statements. Everything is managed by you at the touch of your fingertips. Manage your account online at MyUsage.com or by utilizing the MyUsage app from the App Store.
What do I do if my electricity is disconnected?
If your balance falls below zero, you will be subject to immediate disconnection. Simply recharge your account by making a payment to the PUD. Once you meet the minimum reconnection balance, your electric meter will be reconnected.