Report or Check the Status of an Outage

Posted: September 5, 2023

Please note, the number you are texting from must be added to the account within SmartHub as well as set to receive text messages.

Screenshot of text message responses when "OUT" and "Status" is texted to the outage line.

To Report an Outage:

Text “OUT” to 844.965.1319

 

To Get the Status of an Outage:

Text “Status” to 844.965.1319